Grab our Intro Offer Now

Coronavirus FAQ

What restrictions will be in place? 

The current restrictions in place are 1 person per four square meters and a maximum of 20 per class
(class numbers will depend on room size and safe capacity). If you wish to attend classes, booking
through Mindbody is essential. For general gym use, you are not required to book.

How will we keep NSG safe for all to use?

Your health and safety are our number one priority so here is what we can promise:

  • Strict and increased cleaning procedures in place
  • Counting members as they come in
  • We have marked out safe social distancing positions on our floor space
  • Ensure all staff and members comply with the 1.5m safe physical distance
  • Adjusted/switched off equipment to enforce social distancing
  • There will be an abundance of hand sanitiser as well as additional cleaning stations
  • Complying with health regulations by limiting class numbers, switching off bubblers and having time between classes to sanitise all equipment
  • Enforcement of the no towel, no train policy
  • Use of hospital grade disinfectant on all surfaces
  • We are encouraging all members to keep themselves and others safe by following these rules and regulations

Will NSG reactivate all memberships? 

We understand that everyone’s circumstances are different, so we will NOT be automatically reactivating everyone’s membership. Your membership will reactivate when you first scan back in.

Will the creche reopen?  

Great news for all parents- our creche has reopened! Creche hours are:
Monday: 8am-12pm
Tuesday: 8am-12pm
Wednesday: 8am-12pm
Thursday: 8am-12pm
Friday: 8am-12pm
Saturday: 7:30-10:30
Sunday: Closed

Where can I access the Timetable and book into classes? 

You can view our timetable on the website or Mindbody and book into classes from there. It’s important to note that we have every intention to build upon our current timetable and be in a position to offer what we were before the shutdown. We will open bookings up 7 days in advance and are asking members to please not attend more than one class per day.

Do I need to wear protective gear? 

It is completely up to the individual but we will not enforce it. Please keep in mind that we will not be providing mats anymore so please bring full-sized beach/bath towels.

What will your opening hours be?

Our opening hours will remain the same:

  • Monday: 5am-10pm
  • Tuesday: 5am-10pm
  • Wednesday: 5am-10pm
  • Thursday: 5am-9pm
  • Friday: 5am-8pm
  • Saturday: 6:30am-6:30pm
  • Sunday: 6:30am-6:30pm

Will showers be in use?  

Showers will be in use but we strongly encourage members to shower and change at home where possible.

For all further questions, please email us at pymble@northshoregym.com.au or call us on 9983 9411